Hello,
I'm in Berkeley. My Fusion service has been somewhat unreliable every since around Christmas (I actually distinctly remember it completely dying within a day or two of me getting the bill that included price increase announcement). However, the problems seemed fixed after AT&T came out some time ago and replaced some external wire.
Then, since yesterday, the internet service has been crapping out regularly (phone seems to work fine). I'm in Berkeley and see that you are doing some service tonight. I have no idea if that's related. Regardless, I'm getting very frustrated, as I had good service for years, but have not lately. Since I work from home, reliability matters.
There's no way to check the connection "at the box" -- on this old home, there appears to be no box. There's just a hole in the wall where the wires go into the crawl space and there's no box inside the crawl space.
Sigh. I guess my question is, are these problems going to go away? Or should I find another service?
I'm in Berkeley. My Fusion service has been somewhat unreliable every since around Christmas (I actually distinctly remember it completely dying within a day or two of me getting the bill that included price increase announcement). However, the problems seemed fixed after AT&T came out some time ago and replaced some external wire.
Then, since yesterday, the internet service has been crapping out regularly (phone seems to work fine). I'm in Berkeley and see that you are doing some service tonight. I have no idea if that's related. Regardless, I'm getting very frustrated, as I had good service for years, but have not lately. Since I work from home, reliability matters.
There's no way to check the connection "at the box" -- on this old home, there appears to be no box. There's just a hole in the wall where the wires go into the crawl space and there's no box inside the crawl space.
Sigh. I guess my question is, are these problems going to go away? Or should I find another service?