I have yet to get a call or email to discuss if we can switch to other HZ or can upgrade. Some sort of
Customer service would be appreciated
It is now day 5 without internet
Have they checked with ups and usps for possible locations of the disturbance?
You should receive a letter by mail today with an update. It's rare that we communicate by mail, but the team here working on this wanted to make sure to reach everyone affected.
We continue to work to find and eliminate the source of interference. The engineer has taken many directional readings in order to triangulate the source. The terrain and accessibility has been a challenge; were it a suburban grid, one could simply drive the blocks and get closer to the source, but the sparse and meandering roads, plus hilly and forested terrain make it much more challenging.