For those wanting to return their RG - BEWARE RMA fee of $10

[miken]

Any reason why I got charged $155 for my first month of Fiber?

If you send me a private message with the address on the account I'd be more than happy to take a look!

[dane]

Any reason why I got charged $155 for my first month of Fiber?

I looked at your invoice, and it was a month of fiber service, plus a pro-rated very nearly full month of fiber service, plus a month of FTTN service. That latter one should go away automatically if you used our upgrade tool to place the new fiber order. So, just timing issues related to renewal interval and the transition from one service to another:

Fusion FTTN Residential X1, - 40.00 40.00
Fusion Fiber - 1 Gbps - 40.00 40.00
Charge Prorate 2016-07-11 to 2016-08-10 for 38.71 38.71
Fusion Fiber - 1 Gbps -

[lucas794613]

What is Unreturned RMA Fee?
I was charged $199.00 after my first payment.