Hi,
I had a comment on the installation process. My appointment to have AT&T activate my service was yesterday (8am-8pm - can't believe that was a thing to begin with) and they turned on my service around 6pm. So I thought starting last night I would have internet, but come to find out that Sonic needs to assist with the internal wiring of the building.
I contacted Sonic and the soonest appointment is Tuesday morning. I was shocked by this as I just sat at home for 12 hours thinking I would have service at the end of the day. My question is why doesn't Sonic have technicians come the same day as AT&T to handle internal wiring.
Anyone else have this issue?
I had a comment on the installation process. My appointment to have AT&T activate my service was yesterday (8am-8pm - can't believe that was a thing to begin with) and they turned on my service around 6pm. So I thought starting last night I would have internet, but come to find out that Sonic needs to assist with the internal wiring of the building.
I contacted Sonic and the soonest appointment is Tuesday morning. I was shocked by this as I just sat at home for 12 hours thinking I would have service at the end of the day. My question is why doesn't Sonic have technicians come the same day as AT&T to handle internal wiring.
Anyone else have this issue?