We have been having a very similar problem. We also have had sonic for several years. Very recently our internet connection has become intermittent. Sonic sends an AT&T tech to try to fix the problem. There have been 3 in the past month. Tech does minimal investigation and tells us we are to far from the hub.
We have a friend who is very Internet/network/computer savvy. He says most likely sonic has taken on more customers than they can adequately provide good service to and the customers on the outer-most boundaries will see the problems first. I think we will change internet providers.
Good luck getting it fixed.
We have a friend who is very Internet/network/computer savvy. He says most likely sonic has taken on more customers than they can adequately provide good service to and the customers on the outer-most boundaries will see the problems first. I think we will change internet providers.
Good luck getting it fixed.