IPv6 for the Pace 5268AC

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
37 posts Page 4 of 4
by holmad » Thu Mar 08, 2018 8:58 pm
@miken - I just checked my router again as well as members.sonic.net, and still no IPv6.

Here's the status page from https://members.sonic.net/connections/fusion/ipv6/
fusion_no_ipv6_modem.png
fusion_no_ipv6_modem.png (229.21 KiB) Viewed 2360 times
And here's what I see at my router:
router_ipv6_lan_status_disabled.png
router_ipv6_lan_status_disabled.png (160.96 KiB) Viewed 2360 times
by gmuscarella » Fri Mar 09, 2018 1:27 pm
I'm seeing the exact same thing.
by miken » Fri Mar 09, 2018 3:01 pm
Investigating. Thank you for the information.
Mike N.
Development Trainer
Sonic
by gmuscarella » Thu Apr 05, 2018 3:33 pm
Any update on this?
by parker_day » Fri Apr 27, 2018 11:33 am
I just wanted to post and say that I've lost the ability to enable IPv6 on my leased Pace 5268AC yesterday when my account was upgraded from VDSL Fusion x1 to x2. Prior I had enabled and working IPv6 on x1 with the 5268AC. I'm not sure if the x1->x2 was the cause, but now when I log into membertools this is what I see:

Image

I called in and talked to a very nice rep (Britney I think) who had me try a few things (factory reset, resyncing the modem from her side, checked the firmware revision) and also talked to a supervisor and the network team. They said that IPv6 isn't officially supported. It was my impression that IPv6 for xDSL Fusion using a leased modem is in fact supported, but I didn't argue since I'm not sure. Having said that, they're going to swap out my modem, which I hope fixes the issue. Anything else I can try?
by miken » Fri Apr 27, 2018 12:47 pm
A line has to be in sync for a good 24-48 hours before the option becomes available. If you have a problem after that period, feel free to send me a PM and I'd be happy to take a deeper look.
Mike N.
Development Trainer
Sonic
by parker_day » Mon Apr 30, 2018 2:30 pm
It's been up the whole weekend and enabling IPv6 still isn't an option. I'll PM you.
37 posts Page 4 of 4

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