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DSL Install Question

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DSL Install Question

by Mark » Fri Nov 11, 2011 10:40 am
I signed up for Sonic.Net DSL a few days ago. I currently have AT&T DSL. I understand that Sonic will e-mail me when they have an install date for their DSL. Yesterday my AT&T DSL stopped working - I went through basic debugging procedures to discover that AT&T DSL service seems to be terminated.

Is this normal for there to be a day or more of not having any DSL service?
by wa2ibm » Fri Nov 11, 2011 11:27 am
No, that is not normal, especially if you haven't even received an installation date from Sonic.

Give the Sonic folks a call and see if they can track it back.
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