FTTN and alarm systems

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7 posts Page 1 of 1
by Guest » Mon Apr 20, 2015 2:11 pm
...will it work? I'd love to ditch my AT&T line. According to the guy at ADT their system works with U-Verse, so I assume Sonic FTTN would as well?

From ADT's page:

What is a Qualified “Managed Facility Voice Network (MFVN)”?

A Qualified “Managed Facility Voice Network (MFVN)”includes the following:

Has a physical facilities network which is managed and maintained (directly or indirectly) by the service provider. Can ensure service quality from the service subscriber location to the PSTN or other MFVN peer network.
Utilizes similar signaling and related protocols as the PSTN with respect to dialing, dial plan, call completion, carriage of alarm signals and protocols, and loop voltage treatment.
Provides real-time transmission of voice signals, carrying alarm formats unchanged.
Provides professional installation that preserves primary line seizure for alarm signal transmission.
Has major and minor disaster recovery plans to address both individual customer outages and widespread events such as tornados, ice storms and other natural disasters. This includes specific network power restoration procedures that are comparable to those of traditional landline telephone services in the same geographic region.
Has informed ADT that its network meets the characteristics of a MFVN.

Contact us ADT at 1-800-ADT-ASAP to find out which VOIP/Digital Phone service provider network meet the necessary characteristics to become a Qualified Managed Facility Voice Network (MFVN).
by dherr » Mon Apr 20, 2015 2:45 pm
If it works under U-Verse it should work via the Sonic re-selling of U-Verse (I assume). But one key point about what they seem to be noting in all that verbiage is what happens during a power outage. If the bad guys cut your power and that kills your phone then you just lost the positive point of the phone for the alarm system. You clearly need battery backup that runs long enough for them to break in and trip the system. The modem/router is pretty low power, so this should be pretty easy to deal with. The alarm itself likely runs on a deep cycle 12 volt "motorcycle battery".
by Guest » Mon Apr 20, 2015 3:26 pm
Thanks...yeah, the alarm has one of those 12 volt UB1250's. Unfortunately for me, our main breaker and MPOE are in the same place on the front porch...you could shut off the power and cut the phone line at the same time, lol.

I'll have to look into some different style latches and padlocks or something ><
by dane » Mon Apr 20, 2015 7:26 pm
I don't imagine an Over-the-top VoIP service would be qualified or appropriate for alarm service. Is suggest upgrading to an alarm monitoring service that uses mobile technology. Frontpoint, Vivint, etc.
Dane Jasper
Sonic
by Sonic Customer » Tue Sep 06, 2016 8:54 am
I have ADT and monitoring worked with AT&T VoIP. it can't seem to make a connection with Sonic VoIP. the ADT rep said only AT&T U-Verse and Comcast VoIP will work because of the amount of data the system needs to send. it's an EXTRA $10/mo for cellular (broadband) monitoring.

I don't see a codec or G.711 option in Sonic Member Tools.

since Sonic is highspeed and high thruput, why can't it be configured to allow this kind of communication?
by dherr » Tue Sep 06, 2016 12:29 pm
The option is "in" there.

Under Comm Portal Settings.

See attached image.

Attachments

by Guest » Tue Sep 06, 2016 7:28 pm
I can't recall what research I did, but back when I switched from DSL to FTTN I concluded my ADT service would not work with it and prepared to switch to something like Simply Safe.

When I told ADT why I was cancelling they sent a guy out to install some new gear which I can only assume is cellular in nature. At any rate it works, and works with the original control pad and battery backup, and there was no charge.
7 posts Page 1 of 1