by Duncan » Fri Apr 03, 2015 8:41 pm
dane wrote:
We're all a bit confused. Sorry about that.
Fusion was a very simple product: unlimited phone plus Internet, for $40. It was delivered with ADSL2+, and POTS - "plain old telephone service".
From a pricing and product design perspective, it remains simple: it's still unlimited phone plus Internet, for $40. But now we've got some complexity behind the scenes:
For example, in some locations close to COs, Fusion is now delivered using Sonic VDSL2 equipment, which yields higher speeds. We call this "V2".
We've also launched "X2", which is a feature that bonds two lines, at an additional cost of $20 for the second line, roughly doubling speeds.
But in other locations, generally further from COs, Fusion will soon be delivered using AT&T Fiber-to-the-node (VRAD) cabinets, which can deliver higher speeds to locations where ADSL2+ is too slow. In these locations, telephone service is delivered over-the-top using VoIP. This service is "Fusion FTTN". And again, a faster "X2" variant is offered.
I've mentioned this in a different topic - I think Sonic would save itself and customers a lot of time with a well-designed graphic depiction of the various services, showing simplified diagrams of the CO, direct connections over 'V2', and FTTN connections by way of a VRAD. Also include a second circuit in each case to demonstrate 'X2'.
(Think
USA Today meets Edward Tufte, and have a cut-out head of Ted Stevens providing the dialog.)