My install date is 12/5 and I was wondering what time, should I test out the connection? And also of I have any problems is it possible to have a tech come in the same day?
Looks like you already spoke with support, which is the correct place to have queries such as you have posited addressed. They are available via email: support@sonic.net and via phone M-F 6am-11pm Sat-Sun 8am-10pm @ 707.547.3400
Thanks for choosing Sonic.net!