Wait, Sonic now offers GPON without a phone line? When did that change?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
12 posts Page 2 of 2
by jiceman » Sat Mar 25, 2023 1:39 am
loherj wrote:Hello Boyan,

1 GB fiber area areas will eventually have the option to upgrade to 10 GB, but that option has yet to be made available.

10 GB Fiber has Fusion service, including a VOIP phone line and Internet service. 10 GB Standard Fiber is internet only and does not include a VOIP phone line. 1 GB Fiber circuits only have the Fusion service available with the included VOIP line.

I hope this clarifies any confusion.
Do I understand correctly. 10 GB fiber can actually be less expensive than 1 GB fiber because it has the "Standard" option? 1 GB is Fusion only? So, if we can upgrade to 10 GB and don't need a phone line, we will pay less? Interesting pricing.

How do we know when 10 GB will be available at our address? I put in my current address and only see 1 GB available.

Thanks!
by loherj » Fri Apr 07, 2023 9:44 am
Yes, that is the case. 10gb Standard Fiber could have a lower overall monthly cost than 1gb Fusion fiber.

At this point in time, we only offer 1gb Fusion Internet + Phone. When we first started providing service, this was the only way that we could due to the available infrastructure, and our system was built around it. This service offering also makes us a telco provider, which allows us to access and provide service over the infrastructure that we currently do.

Once 10gb services are available at your address; you will receive an update from Sonic. This requires a large infrastructure upgrade that will take time, but hopefully, we can get your area upgraded in the near future.
Jacob - Community & Escalations Specialist
Sonic
12 posts Page 2 of 2

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