Glen Park 10GB Roll Out Plan?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
6 posts Page 1 of 1
by gaurav.talwar » Tue Feb 28, 2023 10:56 pm
Hi,
I am currently a sonic subscriber - have the 1GB connection and love it. was curious if you have plans to upgrade the 1GB to 10GB in Glen Park, if so what is the approximate timeline?

thanks
by jordan.m » Wed Mar 01, 2023 7:50 am
gaurav.talwar wrote:Hi,
I am currently a sonic subscriber - have the 1GB connection and love it. was curious if you have plans to upgrade the 1GB to 10GB in Glen Park, if so what is the approximate timeline?

thanks
Hello! Yes, we do have plans for all of our 1 Gigabit customers to have the option to upgrade to 10 Gigabits. You can expect to see a “Request Upgrade” tool become available in the near future but I unfortunately do not have an estimate I can provide. While there is no additional monthly fee for 10Gbps service, you can expect a one-time fee for the equipment swap in the CO and premise.
Jordan M.
Community and Escalations Specialist
Sonic
by kanji4ever » Tue Mar 07, 2023 9:54 am
is there a rollout plan for other areas? I live in Albany and have been a Sonic customer to many many years. would love to get on the 10G wagon.
Thanks.
by jordan.m » Tue Mar 07, 2023 10:11 am
kanji4ever wrote:is there a rollout plan for other areas? I live in Albany and have been a Sonic customer to many many years. would love to get on the 10G wagon.
Thanks.
Absolutely. We will ideally have an upgrade path for all of our current 1gbs to switch 10gbs. As to when that can be expected, we unfortunately do not have a estimate we can provide at this time.
Jordan M.
Community and Escalations Specialist
Sonic
by nobaq » Sun Mar 19, 2023 9:59 am
Any thoughts for San Mateo?

I’m afraid also “don’t have an estimate right now”? :-/

Please know we are eagerly waiting (for a long time) and ready to pay the upgrade fee
by pkpublic » Sat Oct 28, 2023 10:07 am
Any update here?
6 posts Page 1 of 1

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