I'm in Oakland, CA, and with Sonic Fiber for about a year. I have 2 Eero units, one gateway, one extender.
My primary computer is a MacBookPro (Intel). And I am sitting about 10 ft from the Eero extender unit.
I get disappointing and widely varying speedtest results over wifi. I get 4x speeds when connected via ethernet to the Eero.
But even those results are under 1/5th the 1Gbps expected.
What bothers me most is the wide range of speedtest results. With all things constant (same physical position, no other apps running) I get widely varying results from consecutive tests, from (Mbps) 20 to 100+ Up, 12 to 100+ Down, over wifi. Ethernet results are much better and more consistent, from 80 to 140+ Down, 100 to 210+ Up.
Another side issue is our TV using Google TV Chromecast HDMI plug-in over WiFi (in the same room as the Eero) sometimes pausing to buffer, sometimes a degraded quality picture. Checking the Google TV network analysis, it says it's seeing "Good" wifi quality, and reports 17 Mbps.
However, as I have demonstrated with speedtest, the actual wifi speeds can vary considerably over a span of 1 or 2 minutes, from 10Mbps to 80+.
Even worse are speeds with Sonic VPN enabled (OpenVPNconnect via ovpn.sonic.net). VPN cuts the observed wifi download speeds by a third (e.g. 10 to 20 Mbps).
Sonic support over Email (I haven't called yet) has not been helpful. Their suggestion, to update the Eero software, seemed to make speeds slower and more variable. (And, I have reset the Eero system from the app a number of times with no improvement. And, yes, I've rebooted the laptop too many times to count.)
I am considering removing the Eero and getting a high-power WiFi router (if there is such a thing), and sticking with Ethernet when possible.
But this is disappointing. Any suggestions?
My primary computer is a MacBookPro (Intel). And I am sitting about 10 ft from the Eero extender unit.
I get disappointing and widely varying speedtest results over wifi. I get 4x speeds when connected via ethernet to the Eero.
But even those results are under 1/5th the 1Gbps expected.
What bothers me most is the wide range of speedtest results. With all things constant (same physical position, no other apps running) I get widely varying results from consecutive tests, from (Mbps) 20 to 100+ Up, 12 to 100+ Down, over wifi. Ethernet results are much better and more consistent, from 80 to 140+ Down, 100 to 210+ Up.
Another side issue is our TV using Google TV Chromecast HDMI plug-in over WiFi (in the same room as the Eero) sometimes pausing to buffer, sometimes a degraded quality picture. Checking the Google TV network analysis, it says it's seeing "Good" wifi quality, and reports 17 Mbps.
However, as I have demonstrated with speedtest, the actual wifi speeds can vary considerably over a span of 1 or 2 minutes, from 10Mbps to 80+.
Even worse are speeds with Sonic VPN enabled (OpenVPNconnect via ovpn.sonic.net). VPN cuts the observed wifi download speeds by a third (e.g. 10 to 20 Mbps).
Sonic support over Email (I haven't called yet) has not been helpful. Their suggestion, to update the Eero software, seemed to make speeds slower and more variable. (And, I have reset the Eero system from the app a number of times with no improvement. And, yes, I've rebooted the laptop too many times to count.)
I am considering removing the Eero and getting a high-power WiFi router (if there is such a thing), and sticking with Ethernet when possible.
But this is disappointing. Any suggestions?