Gigbit fiber - Internet connection fails 1-2 times daily; repowering modem fixes, but what going on??
Community & Escalations Specialist
You shouldn't have to reboot the ONT periodically but it also shouldn't hurt. If you are noticing service interruptions or slow downs, a good rule of thumb is to reboot the router first, test, and if issues persist, reboot the ONT. As for the replacement router, it may be a good idea to upgrade to the Eero mesh network which you can do so through members.sonic.net.larryorman1616 wrote:Good thought re ONT, though it hasn't seemed to be an issue - is it good practice to cycle it periodically? Sonic sent new SmartRG SR515AC router (same as what I have now, which was also replaced after the first time the internet service started dropping, about 4 months ago) - BUT, it was DOA, so now waiting on next replacement. Thanks for comments!
Community and Escalations Specialist
Who is online
Most users ever online was 999 on Mon May 10, 2021 1:02 am
Users browsing this forum: No registered users and 4 guests