Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
I tried to set the 10g LAN1 Port to WAN but no luck it cannot connect to the internet.can anybody help. Thank you!
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kiki5109
- Posts: 4
- Joined: Thu Jan 05, 2023 12:21 am
by
loherj » Thu Jan 05, 2023 8:08 am
Thank you for reaching out.
I took a look at your account and it appears you may have flooded your MAC table when trying to connect your "QNAP QHora-301W". I would suggest calling our support team at (707)-547-3400 between 8am and 10pm PST 7 days a week and having them clear the MAC table and then you can try reconnecting your device.
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loherj
- Posts: 110
- Joined: Mon Feb 28, 2022 10:44 am
Jacob - Community & Escalations Specialist
Sonic
loherj wrote:Thank you for reaching out.
I took a look at your account and it appears you may have flooded your MAC table when trying to connect your "QNAP QHora-301W". I would suggest calling our support team at (707)-547-3400 between 8am and 10pm PST 7 days a week and having them clear the MAC table and then you can try reconnecting your device.
I'll contact the support team after work to clear the MAC table. Hopefully that helps. Thank you so much for your help!
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kiki5109
- Posts: 4
- Joined: Thu Jan 05, 2023 12:21 am
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