QNAP QHora-301W cannot get a connection to the internet.

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
3 posts Page 1 of 1
by kiki5109 » Thu Jan 05, 2023 12:52 am
I tried to set the 10g LAN1 Port to WAN but no luck it cannot connect to the internet.can anybody help. Thank you!
by loherj » Thu Jan 05, 2023 8:08 am
Thank you for reaching out.

I took a look at your account and it appears you may have flooded your MAC table when trying to connect your "QNAP QHora-301W". I would suggest calling our support team at (707)-547-3400 between 8am and 10pm PST 7 days a week and having them clear the MAC table and then you can try reconnecting your device.
Jacob - Community & Escalations Specialist
Sonic
by kiki5109 » Thu Jan 05, 2023 8:57 am
loherj wrote:Thank you for reaching out.

I took a look at your account and it appears you may have flooded your MAC table when trying to connect your "QNAP QHora-301W". I would suggest calling our support team at (707)-547-3400 between 8am and 10pm PST 7 days a week and having them clear the MAC table and then you can try reconnecting your device.
I'll contact the support team after work to clear the MAC table. Hopefully that helps. Thank you so much for your help!
3 posts Page 1 of 1

Who is online

In total there are 45 users online :: 3 registered, 0 hidden and 42 guests (based on users active over the past 5 minutes)
Most users ever online was 999 on Mon May 10, 2021 1:02 am

Users browsing this forum: Bing [Bot], dancingsnails, joeyyung911 and 42 guests