[Guide] What equipment to buy for Sonic 10 Gigabits Fiber

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
143 posts Page 6 of 15
by platypus9000 » Thu Jan 05, 2023 12:02 pm
platypus9000 wrote:
platypus9000 wrote: I retried on an intel based MacBook pro as well as the apple silicon one that I had tried originally. Tried manually setting the network adapter to 10 gig with full duplex and 1500 byte frames (also tried enabling jumbo frames but that setting didn't stick). This resulted in similar speeds to the above, no improvement.
I also tried this on a LG gram Windows laptop with the same adapter and saw slower speeds (in the low 800mbits) through fast.com and sonic's speed test.
In case there was something wrong with the OWC 10 gig ethernet adapter, I tried getting a "
Sonnet Technologies Solo 10G Thunderbolt 3 to 10GBASE-T" adapter. I see similar results there with my apple silicon MacBook pro and speedtest app. Later today I'm getting a cat6a cable which I will try as well.
by platypus9000 » Fri Jan 06, 2023 11:48 am
platypus9000 wrote: In case there was something wrong with the OWC 10 gig ethernet adapter, I tried getting a "Sonnet Technologies Solo 10G Thunderbolt 3 to 10GBASE-T" adapter. I see similar results there with my apple silicon MacBook pro and speedtest app. Later today I'm getting a cat6a cable which I will try as well.
I tried the cat6a cable plugged into the ONT's 10gig ethernet port, which was connected to the Sonnet Technologies 10G adapter. Like before, the link lights indicate that it has negotiated at 10gig. However the speed test is the same as with my other cat6 cables that I've tried.
by leeaaron92 » Wed Jan 11, 2023 11:34 pm
platypus9000 wrote:
platypus9000 wrote: In case there was something wrong with the OWC 10 gig ethernet adapter, I tried getting a "Sonnet Technologies Solo 10G Thunderbolt 3 to 10GBASE-T" adapter. I see similar results there with my apple silicon MacBook pro and speedtest app. Later today I'm getting a cat6a cable which I will try as well.
I tried the cat6a cable plugged into the ONT's 10gig ethernet port, which was connected to the Sonnet Technologies 10G adapter. Like before, the link lights indicate that it has negotiated at 10gig. However the speed test is the same as with my other cat6 cables that I've tried.
Were you ever able to resolve this? I also am close to DT SJ with the 10G recently installed and also cap out at roughly the same speeds, ~900Mbps speedtest.
by allsport2001 » Thu Jan 12, 2023 12:47 am
leeaaron92 wrote:
platypus9000 wrote:
platypus9000 wrote: In case there was something wrong with the OWC 10 gig ethernet adapter, I tried getting a "Sonnet Technologies Solo 10G Thunderbolt 3 to 10GBASE-T" adapter. I see similar results there with my apple silicon MacBook pro and speedtest app. Later today I'm getting a cat6a cable which I will try as well.
I tried the cat6a cable plugged into the ONT's 10gig ethernet port, which was connected to the Sonnet Technologies 10G adapter. Like before, the link lights indicate that it has negotiated at 10gig. However the speed test is the same as with my other cat6 cables that I've tried.
Were you ever able to resolve this? I also am close to DT SJ with the 10G recently installed and also cap out at roughly the same speeds, ~900Mbps speedtest.
Last thing I have to try out is completely replacing my NIC and maybe a different SFP but Im really thinking something may be wrong with the area but ive talked to tech support few times about it and they state everything is fine to the ONT so I dont know but its a bit odd if you have the hardware capabilities to get more then 1g but arent.
by platypus9000 » Sun Jan 15, 2023 10:23 am
leeaaron92 wrote:
platypus9000 wrote:
platypus9000 wrote: In case there was something wrong with the OWC 10 gig ethernet adapter, I tried getting a "Sonnet Technologies Solo 10G Thunderbolt 3 to 10GBASE-T" adapter. I see similar results there with my apple silicon MacBook pro and speedtest app. Later today I'm getting a cat6a cable which I will try as well.
I tried the cat6a cable plugged into the ONT's 10gig ethernet port, which was connected to the Sonnet Technologies 10G adapter. Like before, the link lights indicate that it has negotiated at 10gig. However the speed test is the same as with my other cat6 cables that I've tried.
Were you ever able to resolve this? I also am close to DT SJ with the 10G recently installed and also cap out at roughly the same speeds, ~900Mbps speedtest.
I haven't resolved it yet.
by platypus9000 » Sun Jan 15, 2023 10:25 am
platypus9000 wrote:
platypus9000 wrote: In case there was something wrong with the OWC 10 gig ethernet adapter, I tried getting a "Sonnet Technologies Solo 10G Thunderbolt 3 to 10GBASE-T" adapter. I see similar results there with my apple silicon MacBook pro and speedtest app. Later today I'm getting a cat6a cable which I will try as well.
I tried the cat6a cable plugged into the ONT's 10gig ethernet port, which was connected to the Sonnet Technologies 10G adapter. Like before, the link lights indicate that it has negotiated at 10gig. However the speed test is the same as with my other cat6 cables that I've tried.
I've now tried a third thunderbolt 10gig ethernet adapter, this time made by QNAP. I get basically the same results with all 3 adapters. I've now tried 3 different cat6 or better ethernet cables directly connected to the ONT with 3 different thunderbolt 10 gig ethernet adapters. I have a 10 gig router which I bought but I don't want to open the packaging if I can't achieve 10 gig speeds when connected directly to the ONT.
by platypus9000 » Sun Jan 15, 2023 1:36 pm
platypus9000 wrote: I've now tried a third thunderbolt 10gig ethernet adapter, this time made by QNAP. I get basically the same results with all 3 adapters. I've now tried 3 different cat6 or better ethernet cables directly connected to the ONT with 3 different thunderbolt 10 gig ethernet adapters. I have a 10 gig router which I bought but I don't want to open the packaging if I can't achieve 10 gig speeds when connected directly to the ONT.
After talking to Sonic support again today, I was asked to verify that the laptops I'm using actually support > 1 gigabit speed over thunderbolt 3. So since I have more than one 10 gig adapter now, I tried connecting the two MacBook pro laptops I had tested with before together using a 25' cat6a cable from startech.com. Then I used 'iperf3', installed via Homebrew (https://brew.sh), and got the following results (one laptop ran 'iperf3 -s' in a terminal window, while the other ran the following):

% iperf3 -Z -c 169.254.150.191 -p 5201
Connecting to host 169.254.150.191, port 5201
[ 5] local 169.254.121.96 port 52984 connected to 169.254.150.191 port 5201
[ ID] Interval Transfer Bitrate
[ 5] 0.00-1.00 sec 1.10 GBytes 9.41 Gbits/sec
[ 5] 1.00-2.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 2.00-3.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 3.00-4.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 4.00-5.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 5.00-6.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 6.00-7.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 7.00-8.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 8.00-9.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 9.00-10.00 sec 1.09 GBytes 9.40 Gbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bitrate
[ 5] 0.00-10.00 sec 10.9 GBytes 9.40 Gbits/sec sender
[ 5] 0.00-10.00 sec 10.9 GBytes 9.40 Gbits/sec receiver

I tried this 4 times and got similar results each time. So this seems to indicate that the two adapters I've tried above are capable of 9.40 Gbits/sec transfer speeds over IP on my laptops. The question remains though, why do I see 1 gigabit speeds via my ONT?
by allsport2001 » Sun Jan 15, 2023 2:05 pm
platypus9000 wrote:
platypus9000 wrote: I've now tried a third thunderbolt 10gig ethernet adapter, this time made by QNAP. I get basically the same results with all 3 adapters. I've now tried 3 different cat6 or better ethernet cables directly connected to the ONT with 3 different thunderbolt 10 gig ethernet adapters. I have a 10 gig router which I bought but I don't want to open the packaging if I can't achieve 10 gig speeds when connected directly to the ONT.
After talking to Sonic support again today, I was asked to verify that the laptops I'm using actually support > 1 gigabit speed over thunderbolt 3. So since I have more than one 10 gig adapter now, I tried connecting the two MacBook pro laptops I had tested with before together using a 25' cat6a cable from startech.com. Then I used 'iperf3', installed via Homebrew (https://brew.sh), and got the following results (one laptop ran 'iperf3 -s' in a terminal window, while the other ran the following):

% iperf3 -Z -c 169.254.150.191 -p 5201
Connecting to host 169.254.150.191, port 5201
[ 5] local 169.254.121.96 port 52984 connected to 169.254.150.191 port 5201
[ ID] Interval Transfer Bitrate
[ 5] 0.00-1.00 sec 1.10 GBytes 9.41 Gbits/sec
[ 5] 1.00-2.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 2.00-3.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 3.00-4.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 4.00-5.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 5.00-6.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 6.00-7.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 7.00-8.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 8.00-9.00 sec 1.09 GBytes 9.40 Gbits/sec
[ 5] 9.00-10.00 sec 1.09 GBytes 9.40 Gbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bitrate
[ 5] 0.00-10.00 sec 10.9 GBytes 9.40 Gbits/sec sender
[ 5] 0.00-10.00 sec 10.9 GBytes 9.40 Gbits/sec receiver

I tried this 4 times and got similar results each time. So this seems to indicate that the two adapters I've tried above are capable of 9.40 Gbits/sec transfer speeds over IP on my laptops. The question remains though, why do I see 1 gigabit speeds via my ONT?
Hey, I just installed another new intel based 10gig nic on my system too and tried multiple cables, connection between pc and UDM SE is getting the same speeds using iperf and ive talked to tech support as well and only thing they say is that my hardware some where is causing a bottleneck but ive tested everything on my side and im getting proper speeds. Even when the tech that installed my service used his laptop to test the speed was getting the same but tech support just says that the hardware the tech used wasnt capable of 10gig only thing they offer is sending a truck but they also state there will be a fee if its found to be my hardware.

how do they determine that its our hardware and not the ONT giving proper speeds when even the techs dont have fast enough laptops to test?
by aforkosh » Sun Jan 15, 2023 3:57 pm
I would suggest keeping the connection as simple as possible by actually using a computer with a 10Gbps Ethernet port. When I did this in late November with a MacStudio, I got results of 8.1/7.1Gbps with Sonic.net in San Jose as the target from my Oakland location

Note that computer and equipment retailers have generous enough return policies to support such a one-off test.
by allsport2001 » Sun Jan 15, 2023 4:23 pm
aforkosh wrote:I would suggest keeping the connection as simple as possible by actually using a computer with a 10Gbps Ethernet port. When I did this in late November with a MacStudio, I got results of 8.1/7.1Gbps with Sonic.net in San Jose as the target from my Oakland location

Note that computer and equipment retailers have generous enough return policies to support such a one-off test.
Yes tried a direct connection to the ONT as well with 3 different 10Gbps nic cards and changed out the lan cables as well with the same results of a max speed of 940s up and down. the PC is more then capable of the speed as before I had sonic installed I was getting faster speeds from xfinity.
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