This is just a plea to get someone within Sonic to fix their reverse DNS for my old IP address.
Support was not able to help me because they have no records that they set my reverse dns and since I moved to fiber recently, I lost my static IP address and that old address still points to a hostname which I've removed from my domains. Sonic never "hosted" my domain. I run my own name servers so I'm hosting my own domain and the registrar is a friend who is another Sonic customer.
The support staff and their manage do not seem to have any idea about reverse dns and how it works. They are always telling my to contact my domain hosting service and my registrar.
I set this up maybe 10 to 15 years ago by a voice call with sonic support back then.
Here's some evidence:
dig @ns1.sonic.net 240.235.36.70.in-addr.arpa. PTR
; <<>> DiG 9.16.27 <<>> @ns1.sonic.net 240.235.36.70.in-addr.arpa. PTR
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3283
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: 226c086777ea5353010000006270542c3c1b5f1f74ec7e25 (good)
;; QUESTION SECTION:
;240.235.36.70.in-addr.arpa. IN PTR
;; ANSWER SECTION:
240.235.36.70.in-addr.arpa. 12800 IN PTR styx.hesiod.org.
;; Query time: 3 msec
;; SERVER: 50.0.1.1#53(50.0.1.1)
;; WHEN: Mon May 02 14:59:08 PDT 2022
;; MSG SIZE rcvd: 112
That shows the reverse DNS record for my old ip address and my hostname.
now to show that they own this reverse DNS...
dig @ns1.sonic.net 235.36.70.in-addr.arpa. SOA
; <<>> DiG 9.16.27 <<>> @ns1.sonic.net 235.36.70.in-addr.arpa. SOA
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36459
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: a7142685eaa3240f010000006270560aeaefe85328b02c31 (good)
;; QUESTION SECTION:
;235.36.70.in-addr.arpa. IN SOA
;; ANSWER SECTION:
235.36.70.in-addr.arpa. 3374 IN SOA ns1.sonic.net. hostmaster.sonic.net. 2022050100 3600 300 1209600 3600
;; Query time: 4 msec
;; SERVER: 50.0.1.1#53(50.0.1.1)
;; WHEN: Mon May 02 15:07:06 PDT 2022
;; MSG SIZE rcvd: 139
SOA is a source of authority and shows ns1.sonic.net
Let's do a reverse DNS of a nearby address....
dig @ns1.sonic.net -x !$
dig @ns1.sonic.net -x 70.36.235.200
; <<>> DiG 9.16.27 <<>> @ns1.sonic.net -x 70.36.235.200
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48526
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: b130f95ec9515d40010000006270577016e0708d4b5b2eb7 (good)
;; QUESTION SECTION:
;200.235.36.70.in-addr.arpa. IN PTR
;; ANSWER SECTION:
200.235.36.70.in-addr.arpa. 14358 IN PTR 70-36-235-200.dsl.static.fusionbroadband.com.
;; Query time: 5 msec
;; SERVER: 50.0.1.1#53(50.0.1.1)
;; WHEN: Mon May 02 15:13:04 PDT 2022
;; MSG SIZE rcvd: 141
Support was not able to help me because they have no records that they set my reverse dns and since I moved to fiber recently, I lost my static IP address and that old address still points to a hostname which I've removed from my domains. Sonic never "hosted" my domain. I run my own name servers so I'm hosting my own domain and the registrar is a friend who is another Sonic customer.
The support staff and their manage do not seem to have any idea about reverse dns and how it works. They are always telling my to contact my domain hosting service and my registrar.
I set this up maybe 10 to 15 years ago by a voice call with sonic support back then.
Here's some evidence:
dig @ns1.sonic.net 240.235.36.70.in-addr.arpa. PTR
; <<>> DiG 9.16.27 <<>> @ns1.sonic.net 240.235.36.70.in-addr.arpa. PTR
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3283
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: 226c086777ea5353010000006270542c3c1b5f1f74ec7e25 (good)
;; QUESTION SECTION:
;240.235.36.70.in-addr.arpa. IN PTR
;; ANSWER SECTION:
240.235.36.70.in-addr.arpa. 12800 IN PTR styx.hesiod.org.
;; Query time: 3 msec
;; SERVER: 50.0.1.1#53(50.0.1.1)
;; WHEN: Mon May 02 14:59:08 PDT 2022
;; MSG SIZE rcvd: 112
That shows the reverse DNS record for my old ip address and my hostname.
now to show that they own this reverse DNS...
dig @ns1.sonic.net 235.36.70.in-addr.arpa. SOA
; <<>> DiG 9.16.27 <<>> @ns1.sonic.net 235.36.70.in-addr.arpa. SOA
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36459
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: a7142685eaa3240f010000006270560aeaefe85328b02c31 (good)
;; QUESTION SECTION:
;235.36.70.in-addr.arpa. IN SOA
;; ANSWER SECTION:
235.36.70.in-addr.arpa. 3374 IN SOA ns1.sonic.net. hostmaster.sonic.net. 2022050100 3600 300 1209600 3600
;; Query time: 4 msec
;; SERVER: 50.0.1.1#53(50.0.1.1)
;; WHEN: Mon May 02 15:07:06 PDT 2022
;; MSG SIZE rcvd: 139
SOA is a source of authority and shows ns1.sonic.net
Let's do a reverse DNS of a nearby address....
dig @ns1.sonic.net -x !$
dig @ns1.sonic.net -x 70.36.235.200
; <<>> DiG 9.16.27 <<>> @ns1.sonic.net -x 70.36.235.200
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48526
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: b130f95ec9515d40010000006270577016e0708d4b5b2eb7 (good)
;; QUESTION SECTION:
;200.235.36.70.in-addr.arpa. IN PTR
;; ANSWER SECTION:
200.235.36.70.in-addr.arpa. 14358 IN PTR 70-36-235-200.dsl.static.fusionbroadband.com.
;; Query time: 5 msec
;; SERVER: 50.0.1.1#53(50.0.1.1)
;; WHEN: Mon May 02 15:13:04 PDT 2022
;; MSG SIZE rcvd: 141