Billing Charges

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by dkeller101 » Tue Apr 26, 2022 7:04 pm
Anyone know why I get charged $35 on one month and then $39 the next with no changes to service? No explanation on the bill that I can find.
by joeyyung911 » Tue Apr 26, 2022 7:09 pm
Check the taxes.
Excelsior, Sonic Fiber
by loherj » Wed Apr 27, 2022 7:58 am
dkeller101 wrote:Anyone know why I get charged $35 on one month and then $39 the next with no changes to service? No explanation on the bill that I can find.
If you view your invoices at https://members.sonic.net/ under the Billing and Payments tab on the left hand side you can compare and determine the difference. If you need clarification why the two invoices are different you can PM me or contact our billing team at 1-888-766-4233 Mon-Fri 8am-5pm PST or by emailing billing@sonic.com and a Billing representative can provide a break down of the invoice.
Jacob - Community & Escalations Specialist
Sonic
by dane » Wed Apr 27, 2022 8:14 am
This resource might also be helpful:

https://help.sonic.com/hc/en-us/article ... on-Invoice
Dane Jasper
Sonic
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