I am a new Sonic customer, installed fiber this month and my connection has been going through strange resets that I could not explain, from day one. Calls are interrupted inexplicably, VPN tunnels are broken ... after period of dealing with the nuisance I decided to log on all that occurs in the network -- and found out that my connection is reset twice every hour and is unavailable for 10 seconds or so in both cases -- at the top of the hour and at the exact half hour.
I took the router out of the equation and connect my machine directly to the ONT, and the behavior remains exactly the same -- unavailability for some 10 sec at the full and at the half hour.
Has anyone experienced this?
I do see lots of people complaining of connection resets, but none with a predictable schedule like this one.