I just got an eero to replace a malfunctioning smartRG, and after spending an evening trying to restore the wireless connection to my Brother HL‑L2360DW monochrome laser printer, I found this in Brother's support docs:
"EERO Mesh Network Users: We have found a link between EERO routers and Brother devices, which may cause frequent wireless disconnection. Our technical support team has thoroughly researched the situation and found that due to the specifications of EERO routers, we do not have the ability to stabilize their wireless connection with the Brother device. For a better overall network connection, we recommend using your Brother device with an Ethernet cable connected to your router, if supported by your machine's specifications. You may also use a USB cable connected directly to your computer. Brother cannot offer any further assistance with this issue while using an EERO router.”
In my case the printer claims it is connected to the network, but my MacBook Pro can't see it.
Not great, especially since the eero has only two Ethernet ports.
Does Sonic know something that Brother doesn’t, or should I be looking to get another smartRG?
"EERO Mesh Network Users: We have found a link between EERO routers and Brother devices, which may cause frequent wireless disconnection. Our technical support team has thoroughly researched the situation and found that due to the specifications of EERO routers, we do not have the ability to stabilize their wireless connection with the Brother device. For a better overall network connection, we recommend using your Brother device with an Ethernet cable connected to your router, if supported by your machine's specifications. You may also use a USB cable connected directly to your computer. Brother cannot offer any further assistance with this issue while using an EERO router.”
In my case the printer claims it is connected to the network, but my MacBook Pro can't see it.
Not great, especially since the eero has only two Ethernet ports.
Does Sonic know something that Brother doesn’t, or should I be looking to get another smartRG?