So Sonic now tells me that AT&T still hasn't completed its "dig", and there are again no details on what needs to be dug (although AT&T now is saying that it's a "repair" that apparently was being deferred until my order was entered -- GREAT job AT&T!), and the new estimated completion date is 6/28(/2021?).
So rebel316, how is your service now that it's finally installed?
My connection has been very solid over the past 2 years. Other than that one routing/lag issue I kept bringing up that people were continually denying there was a problem on AT&T's end (which it magically fixed itself a week later), the only other times it's disconnected were brief 1-2 minute hiccups and they rarely happen, maybe once every few months. The longest was about an hour, but I think that was an outage in my area and not due to my equipment.
It sounds like your install journey is just beginning. Whether it turns into a nightmare remains to be seen. For me, the first 4 times they scheduled, they didn't show up, not even a call. The 5th time, they somehow went to the house across the street and then told me later about that. The 6th time, I told the guy I wanted the fiber line coming into the house where my bedroom was and he said he didn't have a ladder tall enough to drill a hole where I wanted it and left. The 7th time, finally got it up and running, told him he was the 7th attempt and he laughed; really nice guy though, made sure I was seeing the speeds I was suppose to before he left.