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I was recently able to obtain a used SR516ac gateway for cheap. However, I learned that it has custom firmware for Alaska Communications. I talked to their tech support, and they said I should try to flash the firmware with something suited to Sonic.
Is Sonic able to provide me the custom Sonic firmware for this device?
Unfortunately we're not able to provide this to you. We used to flash in house but we have changed to having the equipment come in with the firmware already in place from the distributor. We won't be able to flash our firmware onto a 3rd party device like that. I hope this information helps.
Jeff M. with Community Escalations @ Sonic
Thank you for your reply!
It's working fine with Smart/RG / Adtran generic firmware, after some struggle.
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