Hi there,
I'm currently a Sonic fiber customer (great service) in Kensington.
I'm moving houses (still in Kensington) and Sonic availability tool says that only fiber through ATT is available at the new address.
All the neighbors (next to the house and across the street) are direct Sonic-compatible (no need for ATT fiber) according to the availability tool.
I have the feeling this could be due the previous house's owner using AT&T directly and despite their account being closed somehow it doesn't let (direct) Sonic goes through.
Any idea what can be done so I can get direct Sonic fiber and not Sonic via ATT fiber?
Thanks,
Jeremy
I'm currently a Sonic fiber customer (great service) in Kensington.
I'm moving houses (still in Kensington) and Sonic availability tool says that only fiber through ATT is available at the new address.
All the neighbors (next to the house and across the street) are direct Sonic-compatible (no need for ATT fiber) according to the availability tool.
I have the feeling this could be due the previous house's owner using AT&T directly and despite their account being closed somehow it doesn't let (direct) Sonic goes through.
Any idea what can be done so I can get direct Sonic fiber and not Sonic via ATT fiber?
Thanks,
Jeremy