The program opens for applications from consumers tomorrow.
Bottom line: Sonic, you all might be losing a customer soon...
Can someone verify this info about EBB only applying to New, first-time customers? I was told it is only available to those Berkeley School district kids with free or reduced lunch. We are poor enough that if I can save $50+ a month it would be the responsible thing to do.
Your post is misleading. The EBB can be applied fully to Data + Voice plans (see https://www.fcc.gov/consumer-faq-emerge ... nd-benefit).
The issue is probably just financial. There's overhead with processing customer's EBB plan changes and getting the $50 reimbursement every month from the gov't. i.e. there isn't any financial incentive for ISPs to support EBB customers. Why bother getting $50 reimbursed from the gov't when you can just get it directly from the customer.
Here is what I have experienced...
Now my choice is to stay with Sonic and continue to pay these high fees or to look into other providers and hope they don't sneak in hidden costs like modem rental or any of that jazz which would negate the point of getting into the program. And hope they have comparable connection speeds.