aaronchang wrote:derekcwallace wrote:
Here is what I have experienced...
Now my choice is to stay with Sonic and continue to pay these high fees or to look into other providers and hope they don't sneak in hidden costs like modem rental or any of that jazz which would negate the point of getting into the program. And hope they have comparable connection speeds.
Check out if MonkeyBrains supports your area, they have coverage in Berkeley, but they're still expanding there. I have Sonic Gigabit (500 mbps, lol) at my home in the Sunset, but have MonkeyBrains for my SF Mission apartment (had Sonic for 11 years here). They use WISP technology, so you need an antenna (small); I get 120 down, 90 up.
They also have a "hi-speed" network where folks are reporting 200-500 mbps. My ping time is 6ms and jitter is 2. It's all $35 flat, but paid in quarterly. I believe they're also on the EBB list, but haven't done any research.
As for the EBB, I weighed out which service I wanted the discount to apply to. My mobile wireless bill is around $200 (linked to my apartment address), so I opted for the discount to apply to that. For my house (different address) I would've liked the discount for Sonic, but this is where we're at now. What I'm saying is, maybe you can apply the discount to something else because it's only one per household.
MonkeyBrains is figuring things out with their EBB, but they’ve committed to getting the program to work with their service. They’re also not installed yet in our building, so that would take a few months to work through.
I’m SOL on switching because my parents are with resold AT&T Fiber and cant cancel until 2022. They basically qualify for everything (Lifeline and EBB) but we can’t get either because Sonic doesn’t qualify for either of those programs.
It might be cheaper in the long run to cancel and switch to AT&T. Not sure I want to live with the downtime though (Comcast also offers $10 low income 50Mbps Internet tax free)