We have copper. Why? We have our own email server and web server.
We don't like or want facebook we will just post to our server if we want anyone to see something. If a service is free you are the commodity. We like having control over our actual email. It does not sit on anyone else's mail server. We have done this for almost 30 years.
When Dane designed and rolled out fiber, he left us out. No fixed IP addresses for fiber. So we do without streaming movies. No big deal. DVD or read a book.
What gets me is the 10 pounds of post cards I have picked up and put into the trash in the last 5 years from Sonic that keep asking us to switch to fiber. And Ask, and ask, and ask. Just the waste of paper is the antithesis of being a good corporate citizen as it comes to waste.
But what really gets me is this. I get a notice saying that I am being switched to fiber. It IS scheduled. My DSL is going to be turned off. So, I call and ask customer service is Sonic telling me I MUST switch. Oh no they say, I can stay with DSL so my email will flow and web page can be seen.
I say that is great, please make sure I am not switched. I am good to go.
A few days later, today, I get SIX emails and a text telling me my switch from DSL to fiber is scheduled in seven days and my DSL will be turned off when that is done. WHAT!
So, I call again. I explain again. I am told that they see I called and do not know why my switch was not stopped. They will stop it. OK, so now I am good to go. But wait! The customer service rep tells me that the switch from copper to fiber is an AUTOMATED process and that it may well happen again. WTF!
So Dane, if you are reading this. Really? Really? You do not have people who have ever heard of a database SQL lookup? Really? The mangers who you pay lots of money to cannot run a query to find all the copper users who are also paying you for IP addresses and not schedule them without asking them first? Really?
Perhaps you can look into this?