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DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 11:19 am
by mattghali
around 10:45 this morning, all queries sent to the dns resolvers that Sonic specified in the DHCP lease I got (50.0.1.1, 50.0.2.2) started returning REFUSED.

I'm on hold right now waiting for support. Is anyone else seeing DNS failures? I'm in the western part of San Francisco.

Re: DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 11:27 am
by franciagomez
Same here and I am in contra costa county

Re: DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 11:34 am
by mattghali
i'm guessing this is why I've been on hold waiting 20 minutes for support so far...

would be nice if sonic updated their status page.

Re: DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 11:35 am
by tzaworowski
Ditto in SF, I’ve switched to a different DNS for now.

Re: DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 11:35 am
by brianmansell
We have no internet in the Richmond District in San Francisco...

Re: DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 11:55 am
by amayfield
Sorry about that, we were experiencing a DNS issue which resulted in a service outage for folks. It should be resolved now, please let me know if you still don't have surf.

Re: DNS queries all returning REFUSED from sonic resolvers

Posted: Tue Mar 16, 2021 12:08 pm
by samatjain
https://sonicstatus.com/2021/03/16/cust ... ity-issue/ mentions it was a DNS issue, but I was getting 800ms+ ping to other external DNS resolvers.