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If my apartment can only access basic service will I be able to take advantage of Fiber?

Posted: Fri Feb 26, 2021 6:56 pm
by erinpalumbo
The wiring in my apartment building only supports the slowest package currently. I've tried to upgrade to AT&T Fusion IPBB-C but the tech that came out says the wiring just doesn't support it. If/when Sonic Fiber rolls out in my area will I even be able to access it?

Re: If my apartment can only access basic service will I be able to take advantage of Fiber?

Posted: Fri Feb 26, 2021 7:25 pm
by joeyyung911
There's no correlation with what you're able to get and fiber. Fiber doesn't use the same cables you currently have. If the cables coming into the building are hung up on utility poles and Sonic rolls out fiber, you'll probably get it.

Re: If my apartment can only access basic service will I be able to take advantage of Fiber?

Posted: Mon Mar 01, 2021 1:08 pm
by briancw
It is correct that issues with AT&T's fiber are not an indicator that you'll be unable to get Sonic's fiber. erinpalumbo, you're on pre-order so we intend to come out there. The AT&T tech was likely to just be stating they didn't have fiber run. We'll be able to get that building wired most likely.