Tried calling Sonic Tech support afterhours but they didn't have enough access/tools to help me troubleshoot this and suggested posting to forums and contacting during 8-5 PST to see if NOC team could help. I'm in the Bay Area and something has definitely changed in the past couple of days (?). I'm usually the first to report network issues working in IT myself, so I hope I'm not going crazy.
I am no long able to get direct netwrok connections through my ONT box to my computers. I've tried on 3 computers and no dice. At first I thought it was my VPN, then Router, and now I'm puzzled because all of this was working a week ago
My current configuration is: Outdoor fiber box >> ONT device >> computer NIC
There should be nothing blocking ports of any kind (other than port 25 - Mail server that I've read on the forums that Sonic blocks due to standard recommendations.
I tried using several web sites, but all of them are showing closed ports:
I have tried about 30 different ports and all are closed. There are no switches, routers, or software firewalls and I've tried this on 3 different computers, so it's not something exclusive to the connection.
I've waited 5 years for Sonic Fiber, but I hope this can get resolved as it's a real dealbreaker for me as I rely on direct connections.