On the topic of filled up MAC tables, is there a way to get the ONT to only give an IP to a specific list of MAC addresses? Aka just one or reserve slots as the customer needs?
The tech I got was awesome and clearing the MAC table had us up and running right away, but can't this be avoidable for me (and others)?
I just took a quick look at your circuit here, and from how it looks now, mixed with the notes from Malakai when you spoke with him today. You're not currently presenting more than one MAC address. Which means you're not in a weird state and presenting more MACs than your Netgear. That being said, in normal operation, MAC tables really only get new entries when a new device is directly connected to the ONT or is made visible to the ONT. This takes a pretty long amount of time to fill.
My advice is that if you need to make changes to your network and have been swapping devices connected directly to the ONT, I would make sure to make the change during our Tech Support hours of 8am till 10pm just in case we need to clear it out.
Filled MAC tables are unfortunately something that come up off and on and we're needed to check. They take so long to fill under normal circumstances that people can go years without them filling if ever. Typically we usually see MAC tables filled when someone plugs their ONT into a LAN port on their router. You'll want to avoid ever doing that.