Change in pricing for resold AT&T fiber/Fusion IPBB?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
35 posts Page 4 of 4
by blumberg » Fri Jan 15, 2021 12:48 am
I just found a nice loophole.

You can sign up for ATT fiber business class and they install a second line to your home right longside sonic/consumer ATT fiber. You pay 99 for install and get a second ONT, second fiber line installed and gateway which is kind of a waste. But you can then cancel sonic, save $30-40 per month and have no downtime and switching from business fiber to residential is easy with no contact/lock-in.


Remember, no data caps with ATT anymore and HBO is included with no landline requirement.

Sonic dropped the ball here. All they needed to do to keep customers was fix their contract with ATT :(
by travlos » Fri Jan 15, 2021 9:56 am
blumberg wrote:
I just found a nice loophole.

You can sign up for ATT fiber business class and they install a second line to your home right longside sonic/consumer ATT fiber. You pay 99 for install and get a second ONT, second fiber line installed and gateway which is kind of a waste. But you can then cancel sonic, save $30-40 per month and have no downtime and switching from business fiber to residential is easy with no contact/lock-in.
...
Sonic dropped the ball here. All they needed to do to keep customers was fix their contract with ATT :(


The current 1G business class fiber is $120/mo but you're saying ATT will switch your account to residential easily? Can you elaborate on the switch? Is switching mentioned in the ATT T&Cs somewhere?
by jacob.karinen » Fri Jan 15, 2021 10:18 am
blumberg wrote:
I just found a nice loophole.

You can sign up for ATT fiber business class and they install a second line to your home right longside sonic/consumer ATT fiber. You pay 99 for install and get a second ONT, second fiber line installed and gateway which is kind of a waste. But you can then cancel sonic, save $30-40 per month and have no downtime and switching from business fiber to residential is easy with no contact/lock-in.
...
Sonic dropped the ball here. All they needed to do to keep customers was fix their contract with ATT :(


Is there something we can assist you with? Do you need help cancelling your service? Going over your post history you are consistently telling people to leave Sonic. While we do appreciate people offering options where our service isn't up to par you are riding the line between what's acceptable and what isn't on our forums. Please let me know if there's something I can assist you with.
Jacob K.
Community and Escalations Lead
Sonic
by jessieandrob » Mon May 03, 2021 10:56 am
just wanted to bump this thread up to see if anything’s changed with the process? is disconnecting the current connection and signing up for entirely new service still the only way?
by jerrielm » Mon May 03, 2021 11:40 am
jessieandrob wrote:
just wanted to bump this thread up to see if anything’s changed with the process? is disconnecting the current connection and signing up for entirely new service still the only way?

Hello! Sadly this is still the process. We hopefully will have a solution to this issue in the future but with the limitations that AT&T has for us we are not sure when that will happen. Please let us know if there is anything else we can do for you.

Best Wishes!
35 posts Page 4 of 4

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