I don't mind paying what we do for FX1 (50 Mbps, over provisioned to 60 Mbps). I will probably wait until Sonic is able to build out to where I live. I have stuck with them for a decade along with my folks back when they had 1.5 Mbps DSL and have no bandwidth limitations now that they're on Sonic fiber. The same for my inlaws.
You now get a >20-30% lower price with ATT Fiber directly vs with Sonic. They also include HBO which is worth $15 per month.
The fact that Sonic had no data cap a year ago (when I signed up) was the selling point for me (It's worth $10-$20 extra) but ATT removed the data caps now. On top of that, ATT offer static IPs (a block of 5 static IPs for $15 per month) which sonic refuses to offer.
At the end of the day, I want to 'stay local' and I'd be willing to pay a few bucks extra to do that, but not 100s of dollars per year. while paying for an un-used landline. Also keep in mind that for any and all support issues (outside of billing issues with Sonic) you are just adding a middleman. So for serious troubleshooting, having a tech come out etc it's all just a support ticket you open with Sonic who then calls ATT to come out and resolve the issue. So you are adding time/complexity if any issues arise.
This whole disconnect, wait x weeks and then re-sign up thing is a really good way to kill customer loyalty.
From the 100s of other posts on this forum it's clear customers want 2 things:
1. No forced landline adding $10 per month to their internet bill
2. Prices to match/align with ATT prices (a few bucks below would make more sense given they won't include HBOMax worth $15 per month)
re#1 -- The landline requirement has been requested for many years and sounds like no change is coming.
re#2 -- They did a poor job on the legal contracting efforts with ATT which is now causing lock-in for customers to a price that can't be changed.
Side note: Customers who want VOIP can buy this unit https://www.obitalk.com/info/googlevoice -- 1 time fee and no monthly cost.