Hey y'all! So i got this issue for that started to recur for the past couple of days. Every time i use my netflix or play an online game, the internet would stop connecting for 5 seconds every 5 minutes resting my movie or exiting my game session. I know this is an internet issue and not a netflix issue since not only does my skype account logs out, but the internet network prompt in my tabs list has this yellow exclamation mark signalling the lost connection.
So i called the sonic.net support team and after they run through some tests, they told me this is a firewall setting problem and that i had to enable the DHCP connection. Thing is... either i don't know how to do this or everything seems to say it's green and ready for DHCP connections. Am i doing something wrong?
For those interested, i am using windows 7 with administrator rights and my only other protection is Avast with automatic updates turn on. I got this new computer bout 4-5 months back but the issue didn't pop till a week ago but became apparent for the past 2 days. Everything was working fine before then.
I followed the instruction from this site: http://windows7themes.net/how-to-enable ... ows-7.html
and on this site: http://answers.vt.edu/kb/entry/3345/
And i look throughout the pages in this forum but i can't fix this problem, even with my default gateway ip address in hand. I tried to configure some settings on the CMD command prompt but i'm sure as you notice here, i am huh... new to configuring firewall settings. Can anyone run me through?
And if people are interested, here is my network.txt file that i got from the CMD command prompt. Notice the DHCP listed as disabled down there that peeked my attention.
Windows IP Configuration
Host Name . . . . . . . . . . . . : TheBeast
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 00-22-4D-4F-E9-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::56:cb71fa5e%13(Preferred)
IPv4 Address. . . . . . . . . . . : 50.0.205.162(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 08, 2013 4:47:18 PM
Lease Expires . . . . . . . . . . : Sunday, September 08, 2013 4:52:18 PM
Default Gateway . . . . . . . . . : 50.0.205.1
DHCP Server . . . . . . . . . . . : 50.0.205.1
DHCPv6 IAID . . . . . . . . . . . : 285221453
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-71-13-07-00-22-4D-4F-E9-B9
DNS Servers . . . . . . . . . . . : 208.201.224.11
208.201.224.33
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 6C-62-6D-24-1D-79
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{907B7F03-6808-4D7B-9814-7244A4755646}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{F4C39CD4-5030-4DD5-AD7C-D97A610C3D95}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002cda2:cda2(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::1
2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 208.201.224.11
208.201.224.33
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76b8f:cdff:325d(Preferred)
Link-local IPv6 Address . . . . . : fe80:b8f:cdff:325d%17(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Thank you for any response.
So i called the sonic.net support team and after they run through some tests, they told me this is a firewall setting problem and that i had to enable the DHCP connection. Thing is... either i don't know how to do this or everything seems to say it's green and ready for DHCP connections. Am i doing something wrong?
For those interested, i am using windows 7 with administrator rights and my only other protection is Avast with automatic updates turn on. I got this new computer bout 4-5 months back but the issue didn't pop till a week ago but became apparent for the past 2 days. Everything was working fine before then.
I followed the instruction from this site: http://windows7themes.net/how-to-enable ... ows-7.html
and on this site: http://answers.vt.edu/kb/entry/3345/
And i look throughout the pages in this forum but i can't fix this problem, even with my default gateway ip address in hand. I tried to configure some settings on the CMD command prompt but i'm sure as you notice here, i am huh... new to configuring firewall settings. Can anyone run me through?
And if people are interested, here is my network.txt file that i got from the CMD command prompt. Notice the DHCP listed as disabled down there that peeked my attention.
Windows IP Configuration
Host Name . . . . . . . . . . . . : TheBeast
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 00-22-4D-4F-E9-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::56:cb71fa5e%13(Preferred)
IPv4 Address. . . . . . . . . . . : 50.0.205.162(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 08, 2013 4:47:18 PM
Lease Expires . . . . . . . . . . : Sunday, September 08, 2013 4:52:18 PM
Default Gateway . . . . . . . . . : 50.0.205.1
DHCP Server . . . . . . . . . . . : 50.0.205.1
DHCPv6 IAID . . . . . . . . . . . : 285221453
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-71-13-07-00-22-4D-4F-E9-B9
DNS Servers . . . . . . . . . . . : 208.201.224.11
208.201.224.33
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 6C-62-6D-24-1D-79
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{907B7F03-6808-4D7B-9814-7244A4755646}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{F4C39CD4-5030-4DD5-AD7C-D97A610C3D95}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002cda2:cda2(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::1
2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 208.201.224.11
208.201.224.33
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76b8f:cdff:325d(Preferred)
Link-local IPv6 Address . . . . . : fe80:b8f:cdff:325d%17(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Thank you for any response.