Been a Sonic customer for many years, renting my modem every month too (even though used my own)
I was wanting to upgrade from my slow 10Mbps to the 50Mbps plan. Entered my address online and was quoted $60 + modem rental + taxes.
Called the number and talked with V. She told me that actually it was $70 (bait and switch for existing customers?) plus an additional $16/month equipment rental plus taxes. Also she said I had to rent.
So all in all about $95/month for 50Mbps plus a landline phone number.
Very disappointed.... time to give up my phone number and look elsewhere. V didn't seem to care in the slightest that she was about to lose an old customer.
I was wanting to upgrade from my slow 10Mbps to the 50Mbps plan. Entered my address online and was quoted $60 + modem rental + taxes.
Called the number and talked with V. She told me that actually it was $70 (bait and switch for existing customers?) plus an additional $16/month equipment rental plus taxes. Also she said I had to rent.
So all in all about $95/month for 50Mbps plus a landline phone number.
Very disappointed.... time to give up my phone number and look elsewhere. V didn't seem to care in the slightest that she was about to lose an old customer.