Page 1 of 1

ATT showing higher speed tier than Sonic

Posted: Wed Mar 25, 2020 3:13 pm
by kyle.depasquale
I currently have 75mbps FTTN service from Sonic via ATT, and recently noticed that ATT now shows that my address qualifies for up to 100 mbps service. I checked on Sonic's site and it's still showing that 75mbps is the highest tier available. Is there any way to be able to get the same 100mbps though Sonic?

Re: ATT showing higher speed tier than Sonic

Posted: Wed Mar 25, 2020 11:12 pm
by dane
We've traded a couple email with Kyle on this topic tonight, and what we've found so far is that using different browsers and clearing cookies can yield some really different results on AT&T's website. Given that our own wholesale qualification tools show copper-based VDSL2+ served access, we don't think that the 100Mbps (that Kyle saw) or 1000Mbps (that we managed to get it to show) are likely to be valid results, because we do not think that they've got fiber deployed there at this time.