Comcast can run from the pole on the corner. I ran my own copper line 7 years ago with ATT's help for DSL. I still can't get fiber and I am literally paying the same as my neighbor who has fiber and 10x the speed. Kind of frustrating, honestly. I can see the fiber on the pole from my front window. I have permission from the neighboring landlord to follow the Comcast run which already runs to my building for my neighbor. I honestly don't understand why my early 2000s speed internet, that doesn't even meet US broadband standards, let alone international broadband standards isn't cheaper. I appreciate, the support , the privacy, the lack of throttling, the consistency, but this is ridiculous. The point of this post is I WANT FIBER for this price.
I pay 64+ dollars a month for admittedly pretty rock-solid DSL but it's 11 down and 1 up. I have roommates, who upload occasionally. That slams DSL. I understand why, but I feel like my internet is stuck in the past. And I can see the future 10 metres away? Not even? I have contacted technical support multiple times and received multiple answers as to why I can't have fiber. They have been super cool and suggest that I take pictures and send them in and etc. I don't feel like doing my own homework and because you get the same money, I feel that you have no incentive or obligation to ever hook me up. I am not far enough away from the pole for the micro-trenching excuse to work. I am one building away from a pole with fiber.
The rollout to my hood was 3 ? years ago. Please give me fiber because I am a fan of your company and have sent multiple customers your way with nary a thanks or a credit. Oh yeah, I have been paying this amount for 8 years! That's enough money to get my own run as this point I think.
You know, sorry to b**** so much here, but where else?
I do love Sonic and want to support local.
Please help.
Thanks
Conandrum
I pay 64+ dollars a month for admittedly pretty rock-solid DSL but it's 11 down and 1 up. I have roommates, who upload occasionally. That slams DSL. I understand why, but I feel like my internet is stuck in the past. And I can see the future 10 metres away? Not even? I have contacted technical support multiple times and received multiple answers as to why I can't have fiber. They have been super cool and suggest that I take pictures and send them in and etc. I don't feel like doing my own homework and because you get the same money, I feel that you have no incentive or obligation to ever hook me up. I am not far enough away from the pole for the micro-trenching excuse to work. I am one building away from a pole with fiber.
The rollout to my hood was 3 ? years ago. Please give me fiber because I am a fan of your company and have sent multiple customers your way with nary a thanks or a credit. Oh yeah, I have been paying this amount for 8 years! That's enough money to get my own run as this point I think.
You know, sorry to b**** so much here, but where else?
I do love Sonic and want to support local.
Please help.
Thanks
Conandrum