Recently received a Sonic email encouraging me to upgrade before July 31 and noting:
"As of July 31, 2020, Sonic will no longer support your existing Legacy DSL internet service."
I called sales but no such service is available in this area, only Legacy DSL. The agents I spoke with said this was impacting around 800 customers and they were receiving calls about it.
I see no postings about this in the Sonic Blogs. Is this a Sonic decision? Is this AT&T pulling the plug? What is the story here?
I have asked in previous years what I could do to help bring upgrades to areas unsupported by FUSION such as here and never received a response. Now it appears Sonic is just pulling out entirely?
"As of July 31, 2020, Sonic will no longer support your existing Legacy DSL internet service."
I called sales but no such service is available in this area, only Legacy DSL. The agents I spoke with said this was impacting around 800 customers and they were receiving calls about it.
I see no postings about this in the Sonic Blogs. Is this a Sonic decision? Is this AT&T pulling the plug? What is the story here?
I have asked in previous years what I could do to help bring upgrades to areas unsupported by FUSION such as here and never received a response. Now it appears Sonic is just pulling out entirely?