Lost all Fusion services (voice and Internet) in San Francisco. Modem is connected and phone has dial tone, but phone calls fail and no Internet connectivity.
Contrary to:
Contrary to:
from https://sonicstatus.com/ , it appears that services have not been restored.Update: 6:45 AM All service has been restored. Two gateway routes had to be replaced after they did not come back up after a software upgrade. We are working with our vendors to determine the cause so this does not happen in the future.