I canceled my service, in September, and moved down to southern California. Boxed everything up including a print out of the RMA number in side the box and thought everything would be fine. Turns out they are now claiming i never returned anything and are going to charge me 250$+. of course it was a prepaid shipping label from them and i didn't hold on to my confirmation receipt this long. Anyone know how to get a tracking number or how to find out if UPS lost the package?
Sonic claiming I never returned equipment.
Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
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The email that Sonic sends with the shipping label would include the tracking number, so you could check with UPS to see where it ended up!
Dane Jasper
Sonic
Sonic
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