My Fusion service will be activated today at 11am. Do i need to do configuration or the unit already configured to plug and play. I don't see any setup guide in the package i received. What is the down time of both phone and internet?
The modem is configured to work with our dynamic Fusion service out of the box. If you ordered static IPs some configuration will be required.
There is a pdf copy of the modem setup guide up available via our public knowledgebase (the first link within the Modem Notes) category :
https://wiki.sonic.net/wiki/Pace_4111N#Modem_Notes
You will also find step-by-step instructions for various configurations there as well.