Non Convert wrote:
I respect Sonic's claim that a standardized device with advanced diagnostics may make their job easier and provide for happier subscribers, but given the real performance limits of Fusion and the lack of a bonded-pair offering without the huge dialtone tax, cable modem and U-Verse look quite attractive, even for those of us who shudder at the thought of dealing with those firms.
This is a real issue that we recognize: where loop lengths are short to moderate, Fusion delivers solid performance and can compete.
In areas where the loop is longer, we struggle - and are a value when the voice component is useful for the customer, where they really want a home phone. Of course, our customer support is also a huge poing of differentiation.
We've got a few very exciting new ideas in the queue. The product, footprint, features and future are by no means static.