Tried to contact support but their reply to me was they are closed and try again between 8am to 10pm.
Sonic Support will be closing early this Friday, 7/26/2019, at 5pm to celebrate our 25th birthday!
Our 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.
Support will return Saturday, 7/27/19, to normal working hours, 8am to 10pm.
-Dan & Support