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Eero with AT&T-provided fiber?

Posted: Mon Jun 24, 2019 3:56 pm
by espier
Hi, folks! I have a friend about to move to a new house in my Oakland neighborhood and he's asked for help evaluating his internet access options. While neither of us (yet!) have access to true Sonic fiber, the website tool offered him Sonic-branded access on AT&T's infrastructure.

Knowing that Sonic Fiber is being built out in the area, I have two questions:

1. What happens when Sonic's own fiber goes hot in the neighborhood? Will my friend get moved over to Sonic's infrastructure automatically or will that be a process he will have to initiate?
2. Can he get the eero package with the AT&T offering or it exclusive to Sonic fiber only? I think a standard router/AP may not cut it in his home, but I'd like to prevent him from purchasing a bunch of extra equipment if he'll just upgrade to eero when the Sonic fiber goes live.


Re: Eero with AT&T-provided fiber?

Posted: Mon Jun 24, 2019 4:14 pm
by Larns576
Once Sonic fiber arrives, members will receive a notification to migrate and setup the fiber drop/install. Dane says not to create a new preorder as your existing membership is a preorder.

You should be able to add on a Eero package, check under member tools after your Sonic ATT fiber is setup. You'll have to add the Eero after ATTs gateway. ATT's gateway is required for authentication and can not be removed.

Re: Eero with AT&T-provided fiber?

Posted: Tue Jun 25, 2019 7:46 pm
by espier
Great, thank you! I've passed the info along.