Petaluma Outage 02/04/23

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
8 posts Page 1 of 1
by jtreyes » Sat Feb 04, 2023 9:34 am
Any info on the restore time estimate for fiber broadband services in south Petaluma?
by tjandjason » Sat Feb 04, 2023 9:53 am
Seems to be an outage in Brentwood as well.
by harioconnell » Sat Feb 04, 2023 3:32 pm
I'm in West Petaluma. It's cut in and out for me a few times this afternoon. It's currently down.
by jtreyes » Sat Feb 04, 2023 3:41 pm
It was work for several hours early afternoon but it’s offline again. The tech that texted me said they didn’t know what caused the original outage this morning and it seems they still haven’t gotten to the bottom of it.
by harioconnell » Sat Feb 04, 2023 4:13 pm
It's back up for me now, so hopefully they figured it out.
by mbayaq » Sat Feb 04, 2023 5:17 pm
Out now for me in West Petaluma as well as of 15 mins ago.
by rhuang3663 » Sat Feb 04, 2023 6:50 pm
I've been without service since 12:50pm in San Francisco.
by dane » Sat Feb 04, 2023 7:53 pm
A fix was pushed, folks should be online now. It was an intermittent issue, and would affect various customers for different intervals. Rebooting would in some cases fix it, but the issue could recur. But should be resolved now - if you're still offline, please reboot your Sonic equipment.
Dane Jasper
Sonic
8 posts Page 1 of 1

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