I have had Gigbit Fiber service for over a year and have the SmartRG SR515AC modem (https://help.sonic.com/hc/en-us/article ... RG-SR515AC). Four months or so ago, I started having outages of internet service (which had never happened before). After trying various things in conversation with Sonic, they sent a new modem, same model. But that modem continues to have outages of internet service, sometimes every three or four days, often one or even two times a day. Disconnecting the power cord, waiting 30 seconds and reconnecting it results in a restored internet connection every time. The ONT is fine, shows no sign of any outage. Ideas on what's going on? Could it be a second modem was faulty and need (sigh) another one? I had Fusion DSL before Fiber and have never had this type of outage pattern, and the first modem with Fiber was fine for over a year, no problems. Puzzled and annoyed.