I don’t have a 10G router so I haven’t tested a direct connection from my desktop (plus I don’t feel like moving half of my under stairs closet out of the way to change the cable from my patch panel to the ONT). My sudden IPv6 issue from another thread was resolved on its own without anyone from Sonic directly responding so I’m sure they’re working on it. From a few posts prior it sounds like there’s a known NOC issue so I’d wait until that is resolved before going down the testing rabbit hole.
allsport2001 wrote:platypus9000 wrote:platypus9000 wrote:
I had a Mac Studio and didn't realize it had a 10 gig ethernet port. Tried putting it in the room where the ONT is and I see similar results to what I saw with all the Thunderbolt adapters and the ONT - 800-900mbits.
A tech from Sonic visited me today and determined that the issue is not with my hardware, fiber run, or with the ONT. There is a ticket with the NOC. I got the impression that this may be a common issue in my area (downtown san jose).
Did the tech give any time frame on a fix for the area and if each of us has to get a truck rolled to our place for the same thing?
I was told this afternoon to retry my speed test and I got 8200 mbps downstream and 1200 mbps upstream. Maybe others in the area who were having issues should try again now as well.