Hey Dane! Any update on the availability of the upgrade request feature for existing 1Gb/1Gb customers? I have overhauled my entire internal network from the MPOE to the servers/workstations including wiring for 10GB support and am super anxious to test this out! Would also love to see if you have capability to even bypass the ONT altogether and terminate to a fiber SFP within my network... I have checked into this for now, but it seems there may be hardware limitations or authorization issues for bypassing the ONT provided.dane wrote:Upgrades are not yet available, but we are working towards it now. You can expect a “Request Upgrade” tool to become available soon.
While there is no additional monthly fee for 10Gbps service, you can expect a one-time fee for the equipment swap in the CO and premise. Target figure at this point is $299.
In any event, thanks for the excellent service and keep up the awesome work! We all appreciate it!
- jeremy