Crashed = Multiple houses have no internet signal/connectivity with Sonic. The entire street is down, but there is no obvious contributing factor such as an auto accident, a fire, a pole down, a tree on a pole, high winds last night, etc. nothing is obvious on why service stopped for multiple residences. The lights on the base are lit but not flickering or active. At this point, it doesn’t matter what the lights are doing or not doing on the device when the service doesn’t make it to the residence. The reason we’re sick of it is service stops transmitting to the residence often in our area.
To Joey re vagueness: I’m not a technician and given your answer, neither are you so don’t be an internet troll. Recognize when someone is frustrated with the lack of after hours Sonic availability and support.
So, just because people don't work for Sonic they wouldn't be able to help? Your first post is equivalent of going to a dealership and yelling fix this!! Without implying what was wrong!
Sonic has the whiniest customer base I've seen, I gotta give props to the people who work there.