The process should be simple. From the Pace modem configuration page, I click on Broadband > Link Configuration and scroll to the bottom. I uncheck the Routing box, then hit Save. The change is successful and all the Broadband IP Network options are no longer available (which is what I would expect). I then do a hard re-boot of the modem.
I then configure my Linksys modem with all my static IP address info (IP address, subnet, gateway, DNS1, DNS2). The Pace modem is plugged into the Internet RJ-45 jack in the back of my Linksys. However after doing all of this, I don't get an internet connection.
I've talked to Sonic support multiple times about this issue. They've been patient, but I'm not getting anywhere. It's also worth mentioning that this problem began when I upgraded my Sonic service, which required using the Pace modem. Since using the Pace modem, I have not been able to successfully put it in bridge mode AND get my Linksys (and other devices) connected to the internet. Help!